Your privacy is our priority. This document clearly and transparently explains how iclub88 collects, uses, stores and protects your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read it carefully before using our platform.
Iclub88 ("we", "platform" or "iclub88") is committed to protecting the privacy of all members and users ("you") of our online sports betting and casino platform at iclub88.biz. This Privacy Policy clearly sets out how we collect, use, store, disclose and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
This Privacy Policy applies to all personal data collected through:
Iclub88 collects personal data necessary to provide you with a secure, legally compliant and high-quality service. The following are the categories of data we collect:
| Data Category | Specific Examples | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Mandatory |
| Contact Information | Malaysian phone number, email address, residential address | Mandatory |
| Financial Information | Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) | For transactions |
| Platform Usage Data | Betting history, games played, session duration, settings preferences | Automatic |
| Technical Data | IP address, browser type, operating system, cookie data | Automatic |
| Communications | Live chat records, emails, complaints and feedback | Where relevant |
Your personal data is collected through various means as you interact with the iclub88 platform:
Iclub88 only uses your personal data for purposes that are legitimate, relevant, and necessary. The following are the primary purposes for which your data is used:
Iclub88 does not sell, rent or trade your personal data to any third party for marketing purposes. However, we may share your data with the following parties under limited and controlled circumstances:
Iclub88 works with a select group of trusted third-party service providers to support the operation of our platform, including hosting and technical infrastructure providers, casino and sports gaming providers (who have signed confidentiality agreements), and payment service providers such as Malaysian e-wallet operators and FPX banks.
Iclub88 may disclose your personal data to the relevant authorities when required by Malaysian law, including to the police, financial regulatory bodies or courts when ordered to do so.
In cases of suspected fraud or money laundering, iclub88 reserves the right to share relevant information with the appropriate financial crime prevention agencies in Malaysia, subject to the legal requirements and procedures in place.
Iclub88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or loss:
Iclub88 uses cookies and similar tracking technologies to enhance user experience and help us understand how our platform is used. The following are the types of cookies we use:
These cookies are required to enable the core functions of the iclub88 platform, including login session management, account security and transaction processing. The platform cannot function properly without them.
These cookies help us understand how visitors use our platform — which pages are visited most often, how long sessions last and where users may encounter issues. This information is used solely to improve performance and user experience.
These cookies remember your preferences such as display language, preferred odds format (Decimal, Malay or Fractional) and other personal settings to deliver a more personalised experience.
You can manage and delete cookies through your web browser settings. However, removing essential cookies may affect the functionality of the iclub88 platform.
Iclub88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account is active | Ongoing service provision |
| Financial Transaction Records | 7 years after transaction | Malaysian legal & tax requirements |
| KYC data / identity verification | 5 years after account closure | Malaysian AML Requirements |
| Support communication logs | 3 years | Dispute resolution |
| Technical log data | 90 days | Security & fraud detection |
Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised.
As a user of the iclub88 platform who is a Malaysian citizen or resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
To exercise any of the above rights, please contact us by email at support@iclub88.biz or via the iclub88 platform live chat. We will process your request within 30 working days. In some cases, we may need to verify your identity before processing the request.
In the course of its operations, iclub88 may need to transfer your personal data to servers or systems located outside Malaysia — for example, for data storage at international data centres or for technical platform operations.
Any such cross-border data transfers will be carried out ensuring that protections equivalent to those provided under Malaysia's PDPA 2010 are in place in the recipient country, or through contractual agreements that guarantee adequate data protection. iclub88 does not transfer your personal data to countries lacking adequate data protection laws without first putting appropriate safeguards in place.
The iclub88 platform is restricted to individuals aged 18 and above only. We do not knowingly collect or process personal data of children under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe we may have collected personal data from a child under the age of 18, please contact us immediately at support@iclub88.biz.
Iclub88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or operational needs. The latest version of the Privacy Policy is always available on this page, with the most recent update date clearly displayed.
For amendments deemed material — meaning changes that significantly affect how we handle your personal data — we will provide you with reasonable notice via email or in-platform notification before the changes take effect. Your continued use of the iclub88 platform after the amendment effective date will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the iclub88 Privacy & Data Protection team via:
You also have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner if you are dissatisfied with how we have handled your personal data, provided you have first given us the opportunity to address your concerns directly.
More than just legal compliance — we protect your privacy as a core value of the iclub88 platform.
All personal and financial data transmitted through the iclub88 platform is protected with 256-bit SSL encryption. Stored data is also encrypted to prevent unauthorised access even in the event of a breach.
SSL 256-bitYou have the full right to access, correct or delete your personal data at iclub88 at any time. Exercising your data rights is straightforward, and we endeavour to process all requests within 30 working days.
PDPA Rights ProtectedIclub88 has never sold, rented, or traded members' personal data to any third party for marketing purposes, and never will. Your data is not our product — you are our customer.
No Data SalesAll iclub88 data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We regularly review our policies to ensure ongoing compliance with legislative changes.
PDPA CompliantThe iclub88 platform undergoes regular security audits and penetration testing by independent cybersecurity experts. This ensures our systems remain up to date and resilient against the latest security threats.
Regular Independent AuditsIclub88 has a dedicated team to handle all privacy-related enquiries and concerns. Reachable via live chat or email 24/7, with a commitment to respond within 3–5 business days for all data requests.
24/7 Privacy SupportYour data privacy and security are our absolute priority. With 256-bit SSL protection, PDPA 2010 compliance and a full commitment to transparency, register at iclub88 with complete confidence today.